Distance counseling is the delivery of counseling services by a licensed mental health professional via secure video, phone, chat, email or other technology mediums. To utilize Skype you will need, at minimum, an internet connection and a web browser. For video/audio session, you will also need a working microphone and a web cam. Most modern laptops come with a built in camera. We also advise that you have a basic understanding of the Skype program and how it works as we are not able to provide technical support for software/hardware issues. In most cases, mobile devices, mobile hotspots and mobile device tethering will create an inferior connection and counseling experience. We cannot be held liable for defective or inferior equipment or connections on the client end. With minimal preparation you will be ready to have a fantastic distance counseling experience. Here are a few factors that impact sound and video quality